Manufacturer Warranty Policy

UCLEAR Digital controller units are guaranteed against manufacturing defects for two (2) years from the date of original purchase and accessories are guaranteed against manufacturing defects for one (1) year from the date of original purchase. The limited warranty extends only to the original purchaser of the product and is not assignable or transferable to any subsequent owner. Proof of purchase (dated receipt or credit card statement) must be provided for warranty policy to apply.

UCLEAR Digital’s sole obligation in the event of a manufacturer defect within the warranty period is to repair or replace the defective part or product with a comparable part or product at UCLEAR Digital’s discretion. UCLEAR Digital is not be responsible for the failure of the product to perform specified functions, or any other non-conformance caused by, or attributable, to: (A) any misapplication or misuse of the product; (B) failure of customer to adhere to any of UCLEAR Digital’s specifications or instructions; (C) neglect of, abuse of, or accident to the product; or (D) any associated or complimentary equipment or software not furnished by UCLEAR Digital.

In no event shall UCLEAR Digital be liable for incidental or consequential damages relating to or resulting from the use of a product or any of its parts. Returns or replacements of parts and/or products may be subject to shipping, handling, replacement, and/or restocking fees. Customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to UCLEAR Digital, and to use the original shipping container or equivalent.


If you have any further questions, please contact our customer support team by clicking here.